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California State University, Fullerton
  • Position Number: 4832721
  • Location: Fullerton, CA
  • Position Type: Student Affairs and Services


532164 - Business Advisor (Student Services Professional II)

Classificaiton: Student Services Professional II
Department: Deans Office, College of Business and Economics
Sub-Division: College of Business and Economics
Salary Range: Classification Range $4,610 - $6,556 per month(Hiring range depending on qualifications, not anticipated to exceed $4,610 - $5,097 per month)
Appointment Type: Temporary
Time Base: Full Time
Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM; This is a temporary position to end on or before June 30, 2024 with a possibility of renewal on an annual basis if funds and/or program needs exist.

About CSUF:
Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 39,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to Californias revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, Fullerton Arboretum, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.


Job Summary:
It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from a variety of career disciplines that share in the University's mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.

About the Position:

The College of Business and Economics is committed to leading business education through the guiding principles of program quality, balancing theory and practice, and expanding our outreach and visibility. We create positive change by leveraging the curiosity, entrepreneurial spirit, and diversity of our students. We inspire our students and other partners to transform the workforce through innovative, impactful instruction and research. We are seeking an exceptional individual to join our team as the Business Advisor (Student Services Professional II). The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

Under the general supervision of the Director of the Business Advising Center, the Business Advisor provides academic advisement and support to undergraduate students in the College of Business and Economics. Advises prospective, newly admitted, and continuing undergraduate students on their major degree requirements, general education, course selection, evaluation of transcripts, and general university policies and procedures. Advises students on academic notice and does research and develops strategies to improve programs to assist students to achieve good academic standing. In collaboration with members of the advising team develops, implements, and assesses comprehensive plans to improve retention of students such as new student orientation/seminars and ALEKS. Oversees an assigned population of students and coordinates and assess activities and intervention strategies based on their needs. Conducts ongoing review of retention data within each population to identify common trends resulting in failure to progress and provide solution-centered recommendations. Responsible for tracking advising appointments, emails, live chat, and outcome of campaigns. Reviews and files TDA exceptions for approved electives, course substitutions, and approved evaluated coursework. Processes change of major requests and responds to student emails. Plans, executes, and assesses student programming and campaigns each year, for an assigned student population, to help support student success and increase student engagement such as the non-enrolled campaign. Assists specialists with degree audits for various campaigns, such as undeclared campaigns and graduation audits. Supports the Assistant Director with training through shadowing, mock advising, and providing feedback. Coordinate and participates in outreach activities. Analyzes and modifies other existing programs to encourage cross campus collaboration of resources, as well as finding innovative means of facilitating retention and graduation. Other duties as assigned.


Essential Qualifications:
Bachelors degree or the equivalent from an accredited four-year college or university in one of the behavioral sciences, public administration, business administration or a job-related field and two years of professional experience in one of the student services program areas or a related field. A masters degree in a job-related field may be substituted for one year of professional experience. Additional specialized and relevant experience may be substituted for the required education on a year-for-year basis.

General knowledge of the methods and problems of organizational management, research, and interview techniques. Ability to interpret and apply program rules and regulations, obtain factual and interpretative information through interviews, and advise students individually and in groups on complex student-related matters. Ability to reason logically and use initiative in planning work assignments and in implementing long-range program improvements. Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to establish and maintain cooperative working relationships with a variety of individuals. Excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and of the overall organization.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.


Preferred Qualifications:
Masters degree from an accredited college or university. Experience advising students in a higher education setting. Experience with data tracking, analyses, and reporting. Experience with Microsoft Office suite including Word, Excel, PowerPoint, and Outlook. Experience working with a diverse student, faculty, staff, and community population.


Special Working Conditions:
Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator


Additional Information:
California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the Universitys strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting act and is required to comply with the requirement set forth in CSU Executive Order 1083, revised July 21, 2017

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process.

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.

California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).


Application Deadline: Dec 14, 2023 (9:00 PM)

Apply online at: https://careers.pageuppeople.com/873/fl/en-us/job/532164/532164-business-advisor-student-services-professional-ii







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